We all have lenses through which we see the world, which help our brains sort information and make meaning out of the world around us. However, when we’re stressed, busy, or in conflict with someone, we often forget to consider that everybody else is doing the same thing, and our views might not align. In this participatory and practical session, we’ll examine our own filters and consider how they impact our perspectives. We’ll also discuss strategies to infuse a more empathetic mindset into your work and life in order to better navigate difficult interactions and work toward transforming conflicts into win-win situations.
Library Strategist, Midwest Collaborative for Library Services
A love of learning and passion for people led Jenny Kobiela-Mondor from journalism to libraries and now to the Midwest Collaborative for Library Services. In her role as a library strategist on the Engagement, Consulting, and Training Team, Jenny works with library staff and administration... Read More →
Wednesday October 28, 2026 9:30am - 11:15am EDT Conservatory
The Idea Exchange is a free-flowing, conversation generating, resource collecting session where participants roam from table to table to learn from one another’s expertise and leave with practical ideas you can adapt in your own practice and setting
Wednesday October 28, 2026 2:30pm - 4:00pm EDT Grande 2 & 3
